Privacy Notice

This privacy notice ("Notice") describes how KUDO Canarias S.L. ("we", "us", "KUDO") protects and processes personal data obtained through the website https://kudo-shop.com (the "Site") and related shop services (together, the "Services"). It also explains how you can contact us or exercise your rights under applicable law (including the EU General Data Protection Regulation – GDPR).

For individuals in the European Economic Area ("EEA"), the GDPR applies. Where local law conflicts with the GDPR for our activities in the EEA, the GDPR prevails. We also comply with applicable Spanish data protection law (Ley Orgánica 3/2018 and implementing provisions).

1. Data controller

The data controller responsible for the processing of your personal data in relation to the Site and shop services is KUDO Canarias S.L., with address at Carr. Gral. Puerto de Santiago, 28, 38683 Santiago del Teide, Santa Cruz de Tenerife. You can contact us at contact@kudo-rent.com or by post at the address above. Phone: +34 603 507 549.

2. Principles

We process personal data in a lawful, fair and transparent manner. We:

Use it only for the purposes we have informed you about (or as permitted by law).
Do not pass it to third parties without your consent or where the law allows.
Keep it accurate and up to date and only as long as necessary.
Apply appropriate security measures to protect it.
Respond to your requests to access, correct, delete or restrict use in line with the law.

3. Personal data we collect and how we collect it

"Personal data" means any information relating to an identified or identifiable natural person (e.g. name, email, address, IP address, order details).

We collect data (i) that you give us (e.g. when you place an order, create an account, contact us, or sign up for our newsletter: name, email, address, phone, payment information, order history); (ii) that we collect automatically when you use the Site (e.g. IP address, browser type, pages visited, cookies – see our Cookie Policy); and (iii) that we receive from third parties (e.g. payment providers) where lawful.

We use Google Analytics and Google Tag Manager to analyse how the Site is used. We may use Google Ads and similar advertising services when you have accepted targeting cookies; this may involve sharing hashed or pseudonymised data with those partners to show you relevant ads and measure effectiveness. You can manage cookies via .

4. How we use your data

We use your data to:

Perform the contract – Process orders, payments, pickup, account management, customer service (legal basis: contract, Art. 6(1)(b) GDPR).
Improve our services – Analyse Site use, improve content and performance (legal basis: legitimate interest or consent, Art. 6(1)(a)/(f) GDPR).
Marketing and newsletter – Send you news, offers and information about our products and services where you have consented or where we have a legitimate interest (e.g. similar products). You can unsubscribe at any time (legal basis: consent or legitimate interest, Art. 6(1)(a)/(f) GDPR).
Advertising – When you accept targeting cookies, we may use your data (including in connection with Google Ads) to show you relevant ads and measure campaigns (legal basis: consent, Art. 6(1)(a) GDPR).
Security and fraud prevention – Protect the Site and users (legal basis: legitimate interest or legal obligation, Art. 6(1)(c)/(f) GDPR).
Compliance – Comply with legal obligations (e.g. tax, consumer law) (legal basis: Art. 6(1)(c) GDPR).

5. Sharing your data

We may share your data with: (i) service providers who process it on our behalf (e.g. hosting, analytics, payment providers, email/newsletter tools), under strict agreements; (ii) advertising/analytics partners (e.g. Google) when you have accepted the relevant cookies; (iii) authorities when required by law. We do not sell your personal data.

Some recipients may be outside the EEA. We ensure appropriate safeguards (e.g. adequacy decisions, standard contractual clauses) where required by the GDPR.

6. Marketing and newsletter

We may use your contact details to send you our newsletter and commercial messages if you have opted in or where we are allowed by law. Every newsletter includes an unsubscribe link. You can also contact us to opt out. After unsubscribing we will stop sending marketing messages but may still send essential messages (e.g. order confirmations).

7. Cookies

We use cookies and similar technologies as described in our Cookie Policy. You can accept or reject non-essential cookies via our cookie banner or .

8. Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss or alteration. Payment data is processed by secure, compliant payment providers. No transmission over the internet can be guaranteed fully secure.

9. Your rights (EEA)

Under the GDPR you have the right to:

Access your personal data.
Rectify inaccurate or incomplete data.
Erase your data (in certain cases).
Restrict processing (in certain cases).
Data portability (where applicable).
Object to processing (including to direct marketing).
Withdraw consent at any time (where processing is based on consent).
Lodge a complaint with a supervisory authority (e.g. Spanish AEPD – Agencia Española de Protección de Datos).

To exercise these rights, contact us at contact@kudo-rent.com. We will respond within the time limits set by law.

10. Retention

We retain your data only as long as necessary for the purposes above or as required by law (e.g. tax, consumer rights). After that we delete or anonymise it securely.

11. Changes

We may update this Notice from time to time. The current version is always on the Site. We will indicate the last update date. For material changes we may notify you where appropriate.

12. Contact

For any questions about this Notice or your personal data: KUDO Canarias S.L., Carr. Gral. Puerto de Santiago, 28, 38683 Santiago del Teide, Santa Cruz de Tenerife. Email: contact@kudo-rent.com. Phone: +34 603 507 549.